|| Communicate in Color: Turn Conflict
into Collaboration & Results!
Relevant in the Age of Mobility
||You Are Not the Boss of Me
|Michael Benza & Lou Trebino
Practices to Manage Disruptive Technologies
Agile Project Management an Oxymoron?
Disruptive Technology in the Music Industry
Growth Zone: 5 Essentials You Need to Lead a Successful Team That Innovates
Top Ten Sins Most Managers Make & How to Avoid Them
Change Intelligence® To Lead Successful Change
|How to Work With Bullies, Tyrants and
Jerks - Dealing with Difficult People
Topic: Communicate in Color: Turn Conflict
into Collaboration & Results!
Communication is often seen as a nice-to-have in project management,
when in reality all too many difficulties we encounter on our projects
can be traced back to problems in communication. Incorporating insights
from the latest research in neuroscience, this presentation will increase
your understanding of how and why people communicate the way they do. It
will also help you understand your communication blind spots and emotional
triggers, equipping you with the tools to communicate more effectively with
people you find most "difficult."
In this presentation, you will learn:
- How to identify
your communication strengths and challenges
- What your psychological
preferences are in terms of communication and why they exist
- How to recognize
the communication preferences and styles of others
- How to maintain
the integrity of your message while tailoring it to various audiences
- How to use these
new tools to transform conflict into connection and build your team's
Christa Kirby joined International Institute for Learning
in 2009 as Director of Global Communications. Today, she heads up
the Global Products and Services team, which looks after a portfolio of
products designed to help organizations assess, enhance and continuously
improve their project management maturity levels. She is also an active
trainer at IIL and a frequent speaker at conferences, PMI chapters and client
Christa's career has followed an interesting trajectory, beginning
with nine years in the trenches as a professional actor. She joined
the corporate world in the '90s as a writer and editor at Ogilvy & Mather
Worldwide. For nearly a decade, she rose through the ranks of Communications
and Knowledge Management at Ogilvy before shifting her focus toward training
and education. For the past decade, Christa has conducted workshops
and led trainings for corporations, non-governmental organizations and foundations
on topics such as team-building, leadership, conflict resolution, effective
communication, cross-cultural communication and Emotional Intelligence.
Her work has taken her across the US, and it has also afforded her the privilege
of working in countries including Afghanistan, Bosnia, Croatia, Romania,
Ethiopia and Greece.
Christa has a BA in Psychology from Duke University and an MA from
New York University in Drama Therapy. A passionate traveler, runner
and gardener, she lives in Maplewood, NJ.
Relevant in the Age of Mobility
In the today’s mobile world of BYOD and
consumerization, organizations are trying to figure out how best to support
the devices their employees bring into the workforce. But there is an
even bigger and more challenging struggle that organizations must face.
Consumer Applications!!! These applications set a new bar for simplicity
and ease of use for consumers and are being delivered without support or
This new mobile paradigm has set an expectation
for the solutions that organizations must manage and support, and also change
the way applications are delivered to their users.
We will explore the following topics:
- How are organizations identifying and
recommending common mobile applications for its workforce? Is this the
new PC world from the mid to late 80’s?
- What are companies doing to support mobile
apps – both custom and consumer apps from the apps stores?
- How are companies addressing the security
concerns that mobile apps present? E.g., Dropbox, etc.?
- How has security policies changed to
address mobile devices and applications to ensure that a company’s intellectual
property is protected?
- How is consumer mobile app design influencing
the design principles that organizations are using for new applications
– both traditional client-server and new mobile apps?
Mr. Sattler joined International Flavors and Fragrances (IFF)
in 2007 as its Vice President Information Technology and Chief Information
Officer with responsibility for developing and implementing IFF’s global
IT strategy. Mr. Sattler is focusing on revolutionizing IFF’s
creative processes and to help accelerate the pace for bringing new and
innovative flavors and fragrances to its global markets.
Prior to joining IFF, Mr. Sattler spent the past 8 years as Chief
Information Officer for SPX Corporation where he supported an aggressive
acquisition strategy that more than quintupled the size of the company
by developing and supporting the underlying information systems infrastructure
to rapidly integrate more than 100+ acquisitions. Mr. Sattler
has focused on rationalizing and standardizing SPX’s IT systems and infrastructure
to support its global expansion, and rapidly transformed the IT organization
to better align it with the EVA goals of the company.
Prior to joining SPX, Mr. Sattler spent 12 years with United Technologies
Corporation. At UTC, he held a variety of positions in Finance and Information
Technology within numerous UTC business units.
Mr. Sattler holds a Bachelors degree in Economics from the University
of Massachusetts and a Masters in Business Administration from the University
Topic: You Are Not the Boss of Me
All of us have a boss. Your boss might
be a person, a system, or a belief. Your boss can have a profound effect
on you, but you can learn how to say "No" when you need to. Based on his
considerable experience and research, and on sources ranging from Aristotle
to Zig Ziglar, Ron shares stories and lessons that will help you take ownership
of your job, your career and your life.
Ron Taylor is an internationally-known leader, lecturer, author, and
consultant, and the principal and founder of the Ron Taylor Group.
Ron served as President and CEO of an 11,000-person corporation (PMIWDC)
and was named Leader of the Year of the 500,000-person Project Management
Ron is an Adjunct Professor in the MBA Program at both Virginia Tech
and George Mason University. He has been quoted in several
books and periodicals devoted to project management and leadership, and
is a frequent guest on radio programs. His work has been published
not only in the U.S., but also in India, Sweden, Russia, Canada and Great
Britain, and he is a Contributing Author to the prestigious PMWorld Journal.
He is represented by the Washington Speakers Bureau, and his latest book,
Leadership: Stories, Lessons and Uncommon Sense is available on Amazon.com.
Ron has an MBA from the University of Kentucky and holds the Project
Management Professional (PMP®) certification from the Project Management
Institute. Additional information can be found on wikipedia
or at his website.
Topic: Managing Technology Disruption
In this provocative but highly informative presentation, speakers
who work for one of the big four consulting firms will discuss the latest
trends in disruptive technologies like mobile, cloud computing, big data
and social media. This presentation will highlight speakers’ experience managing
projects involving disruptive technologies with overview of inherent risks,
benefits and best practices for successful implementation.
Mike Benza is a director in KPMG’s IT Advisory practice,
specializing in cloud and mobile technology. Mike is an experienced IT executive
with a background in managing the delivery of a wide range of business
and technology transformation projects including large scale custom enterprise
applications, customer web portals and business process re-engineering initiatives.
Most recently, Mike has lead and delivered numerous cloud and mobile app
development projects, and has established himself as a thought leader
in adoption and implementation best practices for these emerging enterprise
Lou Trebino is a
Managing Director at KPMG with over 20 years experience leading successful
technology and business innovations and solutions, process reengineering,
relationship management and organizational change management. Lou is experienced
in creating and leading Program/Project Management organizations. Skilled
public speaker and thought leader sought after for media and conference
commentary on business technology innovation and collaboration. Lou has been
featured in white papers from Gartner and the Center for CIO Leadership for
his work in technology and technology organization transformation.
Topic: Best Practices to Manage Disruptive
Everybody is talking about disruptive technologies, but how
do you plan for and manage the disruptive nature of technological innovation?
We will review trends and industry focused case studies of how disruptive
technologies are impacting business decisions and associated infrastructure
project planning criteria.
We will cover the following topics:
- Trends of disruptive
technologies by major category (compute, memory, data storage)
- Best Practices
from a structured project management perspective for aligning disruptive
technology and supporting data center infrastructures to business demands
- Case studies of
how effective planning were provided to clients undergoing disruptive infrastructure
- A view of metrics
that matter for effective planning, project management and communication
of successful disruptive technology transformation programs
Mr. Carter leads a global team that aligns technology and data center
facilities infrastructure planning / strategies to business demand cycles
and end user needs. Prior to joining The 451 Group in 2010, Mr. Carter
led the America’s global region Critical Facilities Consulting Practice
within Hewlett Packard, INC. Previous positions included Managing
Principal for EYP Critical Facilities Consulting Services, the world largest
engineering and IT consulting firm that focused on mission critical data
center design and consulting. 25 years of experience leading digital
infrastructure transformation programs within: Financial services, service
provider, medical, manufacturing, university sectors and executive program
Topic: Is Agile Project Management an Oxymoron?
The concept of Agile Project Management is very rapidly evolving
and is likely to have a significant impact on the project management profession;
however, there are many stereotypes and misconceptions that exist in this
area that have caused a lot of confusion. For example, many people have
the misconception that “Agile versus Waterfall” is a simple binary choice
between a pure Agile project with little or no need for project management
at all and a rigidly-planned and heavily-controlled Waterfall project based
on traditional project management principles and practices. The objective
of this presentation is to separate some of these stereotypes and misconceptions
from reality so that project managers can better understand the impact of
Agile on the project management profession and
plan their future development around the new challenges that Agile creates.
Charles G. Cobb is the author of a new book, “Managed Agile
Development – Making Agile Work for Your Business” that is designed to
help companies develop more effective enterprise-level Agile implementations
that transform their business, achieve faster time-to-market, and produce
higher quality products that are well-aligned with customer needs. He is
an expert-level Agile Project/Program Manager with over 20 years of program/project
management experience with a very broad and deep background in many areas
of Business Analysis and Software Development as well as extensive practical,
hands-on experience with a number of different development methodologies
in many different industries and application areas. He has been a guest
speaker at numerous PMI, Agile, and executive level
events and has worked with many companies on developing and improving
both project management and software development processes for more than
15 years. He has published two previous books on business excellence and
business systems analysis and one previous book on Agile Project Management.
Topic: Streaming Disruptive Technology in the
Music business disruptions have always
followed the introduction of disruptive technologies. As consumer habits
and technology change, industries need to evolve to survive and prosper.
Project managers have a unique opportunity to lead projects and efforts that
drive change. Learn how to leverage technology to drive change.
Jimmy Nalepa is
Vice President, Business Operations at the Harry Fox Agency. Jimmy has his
Bachelors of Science Degree from Kean University in Business Administration
and is a Project Management Professional (PMP) since 2007.
He is responsible for business operations within the HFA IT organization
including managing the company’s diverse technology project portfolio along
with overseeing core application maintenance requests.
Jimmy is a key member of the IT leadership team in transitioning HFA from
a legacy 90+ year old music licensing company into a modern, edgy web technology
Topic: The Growth Zone: 5 Essentials You Need
to Lead a Successful Team That Innovates
Disruptive technologies can be a powerful
force for innovation – but only if they’re chosen and deployed correctly.
In this session, you’ll learn, from an experienced practioner, how to anchor
your project in the Growth Zone and choose the models, strategies and tools
you and your team needs to successfully execute.
Scott Propp is a former Fortune 100
executive with deep expertise in helping leaders bring innovative ideas to
life. Scott has led several large scale “industry first” product innovation
teams spanning functions from R&D to sales. As as result of working
in 22 countries and 12 proprietary business models, Scott has gained unique
background in establishing cross-functional team structure and governance.
He is a frequent speaker for organizations like YPO, Vistage, Product PDMA
and IFMA. Scott’s academic background includes graduate-level degrees
in engineering and business, as well as post-graduate executive training
at the Kellogg School of Management and Harvard University.
Topic: The Top Ten Sins Most Managers Make
& How to Avoid Them
Do we manage more than we lead – or lead more than we manage?
To be successful at either you need to be able to do both very well. We
must never let hi-tech replace hi-touch. “Soft-Skills” – your ability to
communicate and interact effectively with others – now plays a more prominent
role in your success. In this session you will discover the top ten sins
most managers make – and more importantly- what you can do to avoid them.
And then you’ll be able to use that understanding to build a more collaborative
team, reduce conflict, improve productivity, establish trust and deal with
“Think of leadership as
management practiced well”
Author, Communications Expert & Management Consultant
is a Behaviorist by training – specializing in soft-skills training and
leadership development. He is a member of the faculty of Algonquin College’s
School of Business and when not in the classroom Brian travels throughout
North America delivering keynote speeches and facilitating workshops on the
challenges facing managers and business leaders today.
Topic: Project Scheduling Toolbox
Industry and Client demands have put a lot of pressure on
project schedules. Software developers are constantly coming out with
new and improved programs that will do everything but cook your breakfast.
Just like a toolbox on the jobsite, there is no one tool that does
it all. This presentation covers the different functions of planning and
scheduling and shows how using a combination of software packages can prove
effective in trying to manage the effort overall.
Heath has been a Principal member of four of the world’s largest
global engineering and construction companies where he was responsible for
reviewing and revising policies, as well as the development and delivery
of training programs, which he has delivered on 5 continents and in 2 languages.
Heath has 25 years of managing complex design and construction programs
worth more than US$30 Billion in total. In his career, he has represented
the Owner, the Architect, and the General Contractor. His responsibilities
often include turning around troubled projects as well as dispute resolution
to keep claims out of litigation.
As a professional trainer, Heath has presented sessions on topics such
as project management, project planning, budgeting, collaboration between
functions, contract management, writing and interpreting specifications,
change management, claims management, communications, meeting management,
and he is an Oracle Authorized Trainer for Primavera Project Planning Software.
As an expert on leadership, Heath is author of the book The Attitude
Check: Lessons in Leadership where leadership styles and tactics are examined
from a combination of environments including private sector companies, volunteer
organizations, and the US Military.
Topic: Build Change Intelligence® To Lead
From new technologies to economic pressures to ever-increasing
competition, today’s organizations are constantly under pressure to execute
change. According to estimates nearly 70% of changes fail, resulting
in financial loss and employee cynicism. Leading successful and sustainable
change is a critical competency for today's project management professional.
In this session, participants
will learn how to get beyond the buzzwords and leverage a proven formula
for change that creates results that last. The CQ System for Developing
Change Intelligence is based on decades of leading organizational, team,
and personal transformations; years of global research across the Americas,
Europe, Asia and Africa on managing change; and study into the psychology
and neuroscience of change. The CQ System has been used to “make
it real in the field” in leading mission-critical change projects spanning
from new facility start-ups, to turnarounds, to mergers, to process improvement
initiatives, to technology implementations in industries ranging from healthcare
to high tech, refining to retail, and steel mills to sales functions.
Barbara A. Trautlein, Ph.D., is author of the best-selling
Change Intelligence and principal of Change Catalysts. During her
25+ year career she has conducted workshops for thousands of participants,
coached dozens of leaders, and facilitated significant change initiatives
- achieving bottom-line business and leadership results. She is an
engaging speaker, invited to conduct presentations not only in North America
but also South America, Asia, and Africa. She holds a Ph.D.
in Organizational Psychology from the University of Michigan. Clients
include BP, Cisco, Ford, Hyatt, the NYPD, Sears, and ThyssenKrupp.
Barbara was born in Yonkers, raised in Wantagh, and now lives near Chicago
- so she is thrilled to be "coming home"!
Topic: How to Work With Bullies, Tyrants and
Jerks - Dealing with Difficult People
It is estimated that 20 -21% of our
population can be classified as difficult people. No matter where you
go there will be at least one to deal with.
Difficult people look for your buttons. They don’t push your
buttons; they punch them!
- the ten different types of difficult
- the five action steps to respond rather
- the five stages in controlling your
emotions and responding appropriately
- how to differentiate yourself from everyone
- the fifty strategies to deal with the
Identify the “nasty people” and learn
how to stop being hurt by them without becoming one of them
Kit began public speaking at the age of 9 in 4-H. By 16, he
was organizing and facilitating presentations on leadership, citizenship,
community service and
motivation for the 4-H and Future Farmers of America.
Kit has a B.S. Degree
in Speech Communication, Business Administration and Political Science. He
earned an M.A. Degree in Speech Communication
and Business Administration. Kit purchased his first manufacturing
company at age 21, and by 26 was CEO and Chairman of the Board of three
manufacturing companies in three states. He’s been an instructor
with the Minnesota State Colleges and Universities, where he has been repeatedly
nominated Outstanding Faculty. He is a Professional Member of the National