Managing Disruptive Technologies
28th Annual Symposium
5 May 2014
Pines Manor - Edison, NJ


Sunday Seminar



Keynote Speakers
Christa Kirby Communicate in Color: Turn Conflict into Collaboration & Results!
Pete Sattler Staying Relevant in the Age of Mobility
Ron Taylor You Are Not the Boss of Me
Track Speakers
Michael Benza & Lou Trebino Managing Technology Disruption
Steve Carter Best Practices to Manage Disruptive Technologies
Charles Cobb Is Agile Project Management an Oxymoron?
Jimmy Nalepa Streaming Disruptive Technology in the Music Industry
Scott Propp The Growth Zone: 5 Essentials You Need to Lead a Successful Team That Innovates 
Brian Smith The Top Ten Sins Most Managers Make & How to Avoid Them
Heath Suddleson Project Scheduling Toolbox
Barbara Trautlein Build Change Intelligence® To Lead Successful Change
Kit Welchlin
How to Work With Bullies, Tyrants and Jerks - Dealing with Difficult People

Christa Kirby

Topic:    Communicate in Color: Turn Conflict into Collaboration & Results!

Communication is often seen as a nice-to-have in project management, when in reality all too many difficulties we encounter on our projects can be traced back to problems in communication. Incorporating insights from the latest research in neuroscience, this presentation will increase your understanding of how and why people communicate the way they do. It will also help you understand your communication blind spots and emotional triggers, equipping you with the tools to communicate more effectively with people you find most "difficult."

In this presentation, you will learn:

  • How to identify your communication strengths and challenges
  • What your psychological preferences are in terms of communication and why they exist
  • How to recognize the communication preferences and styles of others
  • How to maintain the integrity of your message while tailoring it to various audiences
  • How to use these new tools to transform conflict into connection and build your team's performance

Christa Kirby joined International Institute for Learning in 2009 as Director of Global Communications.  Today, she heads up the Global Products and Services team, which looks after a portfolio of products designed to help organizations assess, enhance and continuously improve their project management maturity levels.  She is also an active trainer at IIL and a frequent speaker at conferences, PMI chapters and client events.

Christa's career has followed an interesting trajectory, beginning with nine years in the trenches as a professional actor.  She joined the corporate world in the '90s as a writer and editor at Ogilvy & Mather Worldwide.  For nearly a decade, she rose through the ranks of Communications and Knowledge Management at Ogilvy before shifting her focus toward training and education.  For the past decade, Christa has conducted workshops and led trainings for corporations, non-governmental organizations and foundations on topics such as team-building, leadership, conflict resolution, effective communication, cross-cultural communication and Emotional Intelligence.  Her work has taken her across the US, and it has also afforded her the privilege of working in countries including Afghanistan, Bosnia, Croatia, Romania, Ethiopia and Greece. 

Christa has a BA in Psychology from Duke University and an MA from New York University in Drama Therapy.  A passionate traveler, runner and gardener, she lives in Maplewood, NJ.

Pete Sattler

Topic:  Staying Relevant in the Age of Mobility

In the today’s mobile world of BYOD and consumerization, organizations are trying to figure out how best to support the devices their employees bring into the workforce. But there is an even bigger and more challenging struggle that organizations must face. Consumer Applications!!! These applications set a new bar for simplicity and ease of use for consumers and are being delivered without support or any training. 

This new mobile paradigm has set an expectation for the solutions that organizations must manage and support, and also change the way applications are delivered to their users. 

We will explore the following topics:

  • How are organizations identifying and recommending common mobile applications for its workforce? Is this the new PC world from the mid to late 80’s?
  • What are companies doing to support mobile apps – both custom and consumer apps from the apps stores?
  • How are companies addressing the security concerns that mobile apps present? E.g., Dropbox, etc.?
  • How has security policies changed to address mobile devices and applications to ensure that a company’s intellectual property is protected?
  • How is consumer mobile app design influencing the design principles that organizations are using for new applications – both traditional client-server and new mobile apps?

Mr. Sattler joined International Flavors and Fragrances (IFF) in 2007 as its Vice President Information Technology and Chief Information Officer with responsibility for developing and implementing IFF’s global IT strategy.   Mr. Sattler is focusing on revolutionizing IFF’s creative processes and to help accelerate the pace for bringing new and innovative flavors and fragrances to its global markets.

Prior to joining IFF, Mr. Sattler spent the past 8 years as Chief Information Officer for SPX Corporation where he supported an aggressive acquisition strategy that more than quintupled the size of the company by developing and supporting the underlying information systems infrastructure to rapidly integrate more than 100+ acquisitions.   Mr. Sattler has focused on rationalizing and standardizing SPX’s IT systems and infrastructure to support its global expansion, and rapidly transformed the IT organization to better align it with the EVA goals of the company.

Prior to joining SPX, Mr. Sattler spent 12 years with United Technologies Corporation. At UTC, he held a variety of positions in Finance and Information Technology within numerous UTC business units.  

Mr. Sattler holds a Bachelors degree in Economics from the University of Massachusetts and a Masters in Business Administration from the University of Connecticut.

Ron Taylor

Topic:  You Are Not the Boss of Me

All of us have a boss. Your boss might be a person, a system, or a belief. Your boss can have a profound effect on you, but you can learn how to say "No" when you need to. Based on his considerable experience and research, and on sources ranging from Aristotle to Zig Ziglar, Ron shares stories and lessons that will help you take ownership of your job, your career and your life.

Ron Taylor is an internationally-known leader, lecturer, author, and consultant, and the principal and founder of the Ron Taylor Group.  Ron served as President and CEO of an 11,000-person corporation (PMIWDC) and was named Leader of the Year of the 500,000-person Project Management Institute.  

Ron is an Adjunct Professor in the MBA Program at both Virginia Tech and George Mason University.   He has been quoted in several books and periodicals devoted to project management and leadership, and is a frequent guest on radio programs.  His work has been published not only in the U.S., but also in India, Sweden, Russia, Canada and Great Britain, and he is a Contributing Author to the prestigious PMWorld Journal.  He is represented by the Washington Speakers Bureau, and his latest book, Leadership: Stories, Lessons and Uncommon Sense is available on Amazon.com. 

Ron has an MBA from the University of Kentucky and holds the Project Management Professional (PMP®) certification from the Project Management Institute.  Additional information can be found on wikipedia  or at his website.

    Michael Benza
Lou Trebino

Topic:   Managing Technology Disruption

In this provocative but highly informative presentation, speakers who work for one of the big four consulting firms will discuss the latest trends in disruptive technologies like mobile, cloud computing, big data and social media. This presentation will highlight speakers’ experience managing projects involving disruptive technologies with overview of inherent risks, benefits and best practices for successful implementation. 

Mike Benza is a director in KPMG’s IT Advisory practice, specializing in cloud and mobile technology. Mike is an experienced IT executive with a background in managing the delivery of a wide range of business and technology transformation projects including large scale custom enterprise applications, customer web portals and business process re-engineering initiatives. Most recently, Mike has lead and delivered numerous cloud and mobile app development projects,  and has established himself as a thought leader in adoption and implementation best practices for these emerging enterprise technologies.

Lou Trebino is a Managing Director at KPMG with over 20 years experience leading successful technology and business innovations and solutions, process reengineering, relationship management and organizational change management. Lou is experienced in creating and leading Program/Project Management organizations. Skilled public speaker and thought leader sought after for media and conference commentary on business technology innovation and collaboration. Lou has been featured in white papers from Gartner and the Center for CIO Leadership for his work in technology and technology organization transformation.

  Steve Carter

Topic:  Best Practices to Manage Disruptive Technologies

Everybody is talking about disruptive technologies, but how do you plan for and manage the disruptive nature of technological innovation?

We will review trends and industry focused case studies of how disruptive technologies are impacting business decisions and associated infrastructure project planning criteria.

We will cover the following topics:

  • Trends of disruptive technologies by major category (compute, memory, data storage)
  • Best Practices from a structured project management perspective for aligning disruptive technology and supporting data center infrastructures to business demands
  • Case studies of how effective planning were provided to clients undergoing disruptive infrastructure transformation programs.
  • A view of metrics that matter for effective planning, project management and communication of successful disruptive technology transformation programs

Mr. Carter leads a global team that aligns technology and data center facilities infrastructure planning / strategies to business demand cycles and end user needs.  Prior to joining The 451 Group in 2010, Mr. Carter led the America’s global region Critical Facilities Consulting Practice within Hewlett Packard, INC.   Previous positions included Managing Principal for EYP Critical Facilities Consulting Services, the world largest engineering and IT consulting firm that focused on mission critical data center design and consulting.  
25 years of experience leading digital infrastructure transformation programs within: Financial services, service provider, medical, manufacturing, university sectors and executive program management.  

  Charles Cobb

Topic:   Is Agile Project Management an Oxymoron?

The concept of Agile Project Management is very rapidly evolving and is likely to have a significant impact on the project management profession; however, there are many stereotypes and misconceptions that exist in this area that have caused a lot of confusion. For example, many people have the misconception that “Agile versus Waterfall” is a simple binary choice between a pure Agile project with little or no need for project management at all and a rigidly-planned and heavily-controlled Waterfall project based on traditional project management principles and practices. The objective of this presentation is to separate some of these stereotypes and misconceptions from reality so that project managers can better understand the impact of Agile on the project management profession and
plan their future development around the new challenges that Agile creates.

Charles G. Cobb is the author of a new book, “Managed Agile Development – Making Agile Work for Your Business” that is designed to help companies develop more effective enterprise-level Agile implementations that transform their business, achieve faster time-to-market, and produce higher quality products that are well-aligned with customer needs. He is an expert-level Agile Project/Program Manager with over 20 years of program/project management experience with a very broad and deep background in many areas of Business Analysis and Software Development as well as extensive practical, hands-on experience with a number of different development methodologies in many different industries and application areas. He has been a guest speaker at numerous PMI, Agile, and executive level
events and has worked with many companies on developing and improving both project management and software development processes for more than 15 years. He has published two previous books on business excellence and business systems analysis and one previous book on Agile Project Management.

Jimmy Nalepa

Topic:   Streaming Disruptive Technology in the Music Industry

Music business disruptions have always followed the introduction of disruptive technologies. As consumer habits and technology change, industries need to evolve to survive and prosper. Project managers have a unique opportunity to lead projects and efforts that drive change.  Learn how to leverage technology to drive change.   

Jimmy Nalepa is Vice President, Business Operations at the Harry Fox Agency. Jimmy has his Bachelors of Science Degree from Kean University in Business Administration and is a Project Management Professional (PMP) since 2007.

He is responsible for business operations within the HFA IT organization including managing the company’s diverse technology project portfolio along with overseeing core application maintenance requests.

Jimmy is a key member of the IT leadership team in transitioning HFA from a legacy 90+ year old music licensing company into a modern, edgy web technology shop.

Scott Propp

Topic:   The Growth Zone: 5 Essentials You Need to Lead a Successful Team That Innovates

Disruptive technologies can be a powerful force for innovation – but only if they’re chosen and deployed correctly. In this session, you’ll learn, from an experienced practioner, how to anchor your project in the Growth Zone and choose the models, strategies and tools you and your team needs to successfully execute.    

Scott Propp is a former Fortune 100 executive with deep expertise in helping leaders bring innovative ideas to life. Scott has led several large scale “industry first” product innovation teams spanning functions from R&D to sales.  As as result of working in 22 countries and 12 proprietary business models, Scott has gained unique background in establishing cross-functional team structure and governance.  He is a frequent speaker for organizations like YPO, Vistage, Product PDMA and IFMA.  Scott’s academic background includes graduate-level degrees in engineering and business, as well as post-graduate executive training at the Kellogg School of Management and Harvard University.

Brian Smith

Topic:   The Top Ten Sins Most Managers Make & How to Avoid Them

Do we manage more than we lead – or lead more than we manage? To be successful at either you need to be able to do both very well. We must never let hi-tech replace hi-touch. “Soft-Skills” – your ability to communicate and interact effectively with others – now plays a more prominent role in your success. In this session you will discover the top ten sins most managers make – and more importantly- what you can do to avoid them. And then you’ll be able to use that understanding to build a more collaborative team, reduce conflict, improve productivity, establish trust and deal with difficult people. 

“Think of leadership as management practiced well” 

Author, Communications Expert & Management Consultant is a Behaviorist by training – specializing in soft-skills training and leadership development. He is a member of the faculty of Algonquin College’s School of Business and when not in the classroom Brian travels throughout North America delivering keynote speeches and facilitating workshops on the challenges facing managers and business leaders today.

  Heath Suddleson

Topic:   Project Scheduling Toolbox

Industry and Client demands have put a lot of pressure on project schedules. Software developers are constantly coming out with new and improved programs that will do everything but cook your breakfast.  Just like a toolbox on the jobsite, there is no one tool that does it all. This presentation covers the different functions of planning and scheduling and shows how using a combination of software packages can prove effective in trying to manage the effort overall.

Heath has been a Principal member of four of the world’s largest global engineering and construction companies where he was responsible for reviewing and revising policies, as well as the development and delivery of training programs, which he has delivered on 5 continents and in 2 languages.  Heath has 25 years of managing complex design and construction programs worth more than US$30 Billion in total.  In his career, he has represented the Owner, the Architect, and the General Contractor.  His responsibilities often include turning around troubled projects as well as dispute resolution to keep claims out of litigation.

As a professional trainer, Heath has presented sessions on topics such as project management, project planning, budgeting, collaboration between functions, contract management, writing and interpreting specifications, change management, claims management, communications, meeting management, and he is an Oracle Authorized Trainer for Primavera Project Planning Software.

As an expert on leadership, Heath is author of the book The Attitude Check: Lessons in Leadership where leadership styles and tactics are examined from a combination of environments including private sector companies, volunteer organizations, and the US Military.

Barbara Trautlein

Topic:   Build Change Intelligence® To Lead Successful Change

From new technologies to economic pressures to ever-increasing competition, today’s organizations are constantly under pressure to execute change.  According to estimates nearly 70% of changes fail, resulting in financial loss and employee cynicism.  Leading successful and sustainable change is a critical competency for today's project management professional. 

In this session, participants will learn how to get beyond the buzzwords and leverage a proven formula for change that creates results that last.  The CQ System for Developing Change Intelligence is based on decades of leading organizational, team, and personal transformations; years of global research across the Americas, Europe, Asia and Africa on managing change; and study into the psychology and neuroscience of change.  The CQ System has been used to “make it real in the field” in leading mission-critical change projects spanning from new facility start-ups, to turnarounds, to mergers, to process improvement initiatives, to technology implementations in industries ranging from healthcare to high tech, refining to retail, and steel mills to sales functions.  

Barbara A. Trautlein, Ph.D., is author of the best-selling Change Intelligence and principal of Change Catalysts.  During her 25+ year career she has conducted workshops for thousands of participants, coached dozens of leaders, and facilitated significant change initiatives - achieving bottom-line business and leadership results.  She is an engaging speaker, invited to conduct presentations not only in North America but also South America, Asia, and Africa.   She holds a Ph.D. in Organizational Psychology from the University of Michigan.  Clients include BP, Cisco, Ford, Hyatt, the NYPD, Sears, and ThyssenKrupp.  Barbara was born in Yonkers, raised in Wantagh, and now lives near Chicago - so she is thrilled to be "coming home"!

Kit Welchlin

Topic:   How to Work With Bullies, Tyrants and Jerks - Dealing with Difficult People

It is estimated that 20 -21% of our population can be classified as difficult people.  No matter where you go there will be at least one to deal with. 
Difficult people look for your buttons.  They don’t push your buttons; they punch them!


  • the ten different types of difficult people
  • the five action steps to respond rather than react
  • the five stages in controlling your emotions and responding appropriately
  • how to differentiate yourself from everyone else
  • the fifty strategies to deal with the truly ruthless

Identify the “nasty people” and learn how to stop being hurt by them without becoming one of them   

Kit began public speaking at the age of 9 in 4-H. By 16, he was organizing and facilitating presentations on leadership, citizenship, community service and
motivation for the 4-H and Future Farmers of America.

Kit has a B.S. Degree in Speech Communication, Business Administration and Political Science. He earned an M.A. Degree in Speech Communication
and Business Administration.  Kit purchased his first manufacturing company at age 21, and by 26 was CEO and Chairman of the Board of three manufacturing companies in three states.  He’s been an instructor with the Minnesota State Colleges and Universities, where he has been repeatedly nominated Outstanding Faculty. He is a Professional Member of the National Speakers Association.