You will learn the principles of body
language and develop the skills to interpret your client’s
nonverbal cues. This will enable you to gain deep insights
into their true intentions, attitudes and feelings so that
you can help them.
In high stakes conversations clients are usually guarded;
they don't verbalize how they really feel and they mask
their body language. When you are able to identify what is
really going on for them you will be able to address their
concerns on the spot and build rapport.
The good news is that we can improve our ability to assess
people's true emotions and attitudes by learning to read
their unconscious nonverbal signals.
The session will provide the skills needed to effectively
read your client's body language and to master your own
non-verbal actions to communicate purposefully.
Course Learning Objectives:
You will learn to listen with your
eyes and talk with your body
Determine what is really bothering your colleague,
clients and candidates
Listen deeply so that people feel they are the only
people in the room
Communicate more effectively and with confidence
Build Trust and Rapport
Engage your audience of one or many
See what is really going on behind the words of
the people in your professional circle
Anthony Awerbuch is a certified Body
Language Trainer and an expert in facial expression
identification. He has been featured on the “That’s Life”
radio show and in various local publications.
Anthony grew up in South Africa and served in The SA Army
College where he had his first encounter with body language
in a military police interrogation.
When he mastered the fundamentals of body language he found
that he was seeing concerns in clients that they weren't
verbalizing. This became his motivation to develop a unique
body language training system especially for sales
professionals so that they too could see far beyond their