Elvina Jeffers
is currently employed by Humana as a Senior Market
Consultation/Partnership Professional in the Stars/Quality
organization. She has more than 30 years healthcare
experience, working in hospitals and clinics in both
Louisiana and Minnesota. During that time, Elvina’s primary
role was as Project Management Office (PMO) Director, where
she acted as a player/coach managing a full slate of
projects.
She has completed a wide array of multi-year,
multi-million-dollar projects, including Radiology
(RIS/PACS), Laboratory (LIS), Pharmacy, Nurse Call, and EMR
systems. Using her Lean/Six Sigma training, Elvina
also led the development of clinic processes from
appointment scheduling through billing/payment, building
upon an inpatient grant from the Robert Wood Johnson
Foundation. She also served on PMI’s Healthcare
Community of Practice Board for four years.
In 2011, she moved home to Louisiana to be the primary
caregiver for her parents. That experience, combined with
her years as a PMO Director in healthcare, gives her a
unique perspective on ensuring the best outcome when
partnering with healthcare providers.
.