Melanie Franco is an experienced Training Leader, Women's Empowerment Coach, Mentor, Keynote Speaker and Influencer with a dynamic history of successful change management strategies. With certifications in Coaching, Speaking, Training and Crucial Conversations, Melanie is a passionate leader who focuses on leveraging all forms of communication to elevate and drive self-confidence and self-esteem to add value and significance to the lives of others. Melanie is an energetic, creative, and exciting visionary with extensive experience in driving engagement and positive team building experiences. As a Change Agent, Melanie serves as an ambassador for cultural strategy and helps to initiate positive relationships with individuals from different generational and cultural backgrounds.
I am the Director of Atlantic Health System Technical Training Team, the Vice President of Membership for Atlantic Health System Toastmasters Club, and I am on the Executive Chair of Mentoring for the Atlantic Health System Women's Leadership Group Business Resource Group. When not working, I am a volunteer farmhand at Wayside Farms in Hackettstown, NJ, a volunteer keynote speaker at Dreamscape Farms in Franklin, NJ, a foster mother for Rosemarie's Rescue Ranch in Verona, NJ, and a volunteer in the gift shop at Papermill Playhouse in Millburn, NJ. Training, coaching, and mentoring brings me more joy than you can imagine!
Encouraging and Mentoring Others
As a true visionary, I am devoted to my own development and personal brand as well as encouraging Atlantic Health team members to do the same. I am an influencer on LinkedIn, and spend my non-working time advocating for young women who struggle with confidence as they try to make the jump from entry level positions into more lucrative careers in Healthcare IT. I feel that working as a mentor and coach allows me to use my skillset to engage with more professionals and assist on their journey.
Highlights of Career Impact
I helped to successfully transition over 300 ambulatory practices from paper and existing electronic medical records to the Epic Ambulatory Electronic Medical Record and have encouraged innovative ideas on how to support practices after post implementation. My team and I have developed resiliency trainings for practitioners and their support team members that included an online take out menu and on-demand videos for team members that wanted independent learning opportunities. My team and I have also implemented an ambulatory and inpatient practitioner efficiency program called: PEP IN YOUR STEP. This program achieved a 98% success rate in the improvement of the efficiency and proficiency of the users. Our success was documented in The American Hospital Association’s Physician Alliance Journal in August 2019: Well-being Case Study: Atlantic Medical Group.
Career & Life Coach Key Note Speaker Women's Empowerment Coach
Culture Whip LLC March 2022 – present
Director of Technical Training
Atlantic Health System October 2020 - present
Graduate Certificate in Child Advocacy
Montclair State University