Abstract
Presenters: Rick DiLollo, Janice
Molloy, Eric Seguin, Stuart Waldrum
Solix’s design and implementation of the
Connect2Compete Program (C2C) is the winner of this year’s
PMINJ Project of the Year. As a leading provider of
eligibility determination, program management and customer
care services, this project and partnership was an ideal fit
for Solix. Connect2Compete, championed by the Federal
Communications Commission (FCC), is a national nonprofit
organization connecting leaders from communities, the
private sector, and leading foundations.
C2C has a primary goal of helping ensure future
generations of Americans can compete in the global economy
by accessing technology through three offers: free digital
literacy training, discounted high-speed Internet, and
low-cost computers. C2C was created as a public, private
partnership focused on making broadband available to parents
of children in the National Free School Lunch Program as one
third of all Americans, 100 million people, have not adopted
broadband at home.
The challenge for Solix was to take an unknown program
from idea to implementation, using a proven disciplined
project management approach to enable this broad based goal.
C2C required Solix to develop multiple systems and
processes to allow for a variety of application methods,
determine if applicants met the C2C eligibility criteria,
and interface with cable and computer partners on their
offerings. In parallel, the processes and systems needed to
encompass complex program integrity components to manage
potential fraud.
Solix successfully delivered a highly visible,
comprehensive program for the C2C partners and stakeholders.
The initial pilot program launched in April 2012 to select
students in San Diego, California schools with a follow-up
launch in October 2012 to over 600 schools located in 17
different states. The C2C program involved a computer
partner and eight different (voluntarily participating)
cable/internet providers.
Join us to learn how the Solix team successfully
implemented Connect2Compete’s Program designed to bridge the
digital divide by helping low income families discover the
transformational power of the Internet and the ability for
technology to improve lives.
The Connect2Compete Program was led by Janice Molloy,
General Manager Project Management. Also joining are Rick
DiLollo, Director - Project Management; Mark Ashnault,
Senior Director - Application Architecture; Ray Rojas,
Director - Network Support; Landon Swaim, Manager-
Operations; Abhishek Sinha, Lead Architect; Amanda Severson,
Call Center Supervisor, Stuart Waldrum, Senior Vice
President & CIO; Eric Seguin, Vice President of
Corporate Development and Government Programs. Client –
Sonja Murray, Executive Vice President Connect2Compete.